News - STL Warehousing use Cipher Labs RF Scanners

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Radio Frequency at STL Warehousing

Who are STL Warehousing?

Established in 2006, STL Warehousing delivers a powerful set of warehousing and distribution services to help ensure your success.

Our services provide a practical, fresh perspective that helps you become more competitive and gives you the 'on-the-spot' solutions you need to lead your industry and the visibility to see an order being picked via our Cipherlab RF scanners on your own web browser in your own office in real time.

STL Warehousing operate a site at Mt Kuringai, for a client. The warehouse size is 840sqm and have 1,140 SKUs.

The implementation of wireless portable data terminals for the warehouse reduced man hours by 35%. It also reduced errors, which to turn, improved the accuracy rate to 99.4%.

Cipherlab Australia spoke to Managing Director of STL Warehousing - John Hogg and asked him for his feedback on Cipherlab and their products.

What applications do you use the 8570s for. "We use them for inventory control, Picking, receiving, dispatching, re-cycling, put a-way and replenishing of stock."

How do you interface the units to your back end? "With Terminal Emulation."

Why did you choose the 8570 Cipherlab Terminals? "Basically……Cipherlab understood my needs and gave me fantastic service. I spoke to a number of other suppliers and found the service and support did not match Cipherlab's so we stuck with Cipherlab".

What are some of the best features that you like about the 8570s. "We like the robustness of the units. They get well used and roughed up and that does not seem to bother them. They also have a great screen size and we like the flexibility of being able to order the terminals with or without the pistol grips".

The units have been in operation since 1st Nov 2006. Have you found them reliable. "Yes…definitely"

How have you found the support and service. You mentioned that it's one of the reasons you went with Cipherlab. "Definitely but to add to that. We had some other network issues with our system and because of this we could not get the 8570s working properly or they were working intermittently. Cipherlab came down out of working hours on the weekend and resolved this. Turned out to be a few things that were non Cipherlab related but they still got it going for me. I will never forget that"

Would you recommend Cipherlab and there products to anyone? "Of course we would. They are fantastic in every department" - John Hogg - Managing Director - STL Warehousing .

Call 1300 486 329 or contact us to discuss your contract warehousing needs with one of our experienced warehousing staff.