Manage your transport costs. Giving you greater control, traceability and transparency, we integrate our technology and management tools into your existing transport network. There is no need to change your established distribution network or make major changes to your processes. We take care of customising a solution that addresses your unique business structure and requirements. The result is a smooth and efficient process, with valuable information at your fingertips. Anytime.

How does this work?

1. Stay with your current transport providers
2. Let us know your preferred distribution procedures and rules
3. We will integrate our proven technology with your transport carriers, using your account
4. Now you have access to electronic lodgement of consignments, track & trace and management information via our 24/7 Access portal.

The Process

Using your current carriers, we will link our software solution to them - on your behalf, on your account. For any order sent to your warehouse, the shipment will be booked electronically. The corresponding transport and delivery details are then updated on the warehouse system, allowing you access real-time, accurate delivery information and tracing.

Reduced customer service calls

Your customer service staff only need to learn and use one system for delivery enquiries and all carriers will be handled in the same way.

By sending email notifications to receivers, and providing clear, accurate information to carriers, customer service calls are greatly reduced.

Entering, printing and searching for consignments takes significantly less time than with a manual system, and produces a more professional looking result.

Key Business Benefits

Personalised, Flexible Service

A dedicated support team ensures that our services continue to provide the best solution for your unique business needs. We will adapt as you grow.

Improved Company Image

You only get one chance at making a first impression. Accurate, timely delivery with a low error-rate creates the most favourable perception a business can achieve with its customers. Repeat business and service recommendations stand and fall with that first customer experience. Through better presentation of your freight, and faster handling of your customers' enquiries, the positive perception of your business can be significantly increased.

Better Carrier Performance

STLW's clear, professional labelling always complies with your carrier's requirements. And its detailed information supports you and your carrier by enhancing accurate, on-time delivery and easy tracking.

Enhanced Customer Service

By sending email notifications to receivers - and providing clear, accurate information to carriers - customer service calls are greatly reduced, and additional cost is avoided. During conversations with a customer, your staff can easily find relevant consignment notes and tracking details of the shipment in our user-friendly systems. The STLW-solution eliminates the need for your customer service staff to be trained on multiple systems: all carriers are handled in the same way. Entering, printing and searching for consignments takes significantly less time than with most other systems, and produces a more professional looking result.

Superior Technology

Our cutting-edge software allows for increased visibility and faster consignment location. And no matter how many carriers you might use: the STLW system can integrate them and their requirements, all in the one setup. We include your company drivers and local delivery fleets. Always saving you time - and money.

Accurate Delivery Data & Reduced Carrier Billing Errors

Our processes reduce billing errors by sending carrier consignment data via the internet. Potential data-entry mistakes are eliminated: ensuring that your freight arrives at the right place, and carrier invoices are correct.

Faster Communication

A free flow of information is the key to the successful management of your transport operations. With uninterrupted web access to our warehouse management system (WMS), and the ability to investigate freight queries online, you are guaranteed full control over you goods. Around the clock.

Ease of Use

Track & trace your consignments with ease - in one place, at any time. You can search for a consignment; at the press of a button you will receive carrier scanning and tracking information on any shipment. All of your freight data is easily accessible via reports, spread-sheets, and data exports.

Measurable Quality Control

We understand that consistency and timely deliveries are key to your company's reputation and profit. At STL Warehousing we closely monitor delivery results. Key performance indicators are measured to ensure a continuously high standard of service quality.